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Letter to the Editor: New York Times

The Pharmacist Moms Group is comprised of 32,000+ women pharmacists in the United States, the largest in the country.  The group works to advocate for women in the pharmacy profession. As founder of Pharmacist Moms, I support the views expressed in the recent New York Times article written by Ellen Gabler and stand behind it.

We strongly feel that patient safety may be compromised due to the overly stressful working conditions at chain pharmacies. Pharmacists work in difficult and demanding conditions and are often unable to voice concerns over patient safety. In an effort to support full transparency, we are asking chain pharmacies to publish all of their metrics for calculating pharmacist and technician hours and ultimately error rates. We also encourage pharmacies to publish how many prescriptions are filled each month and how much staff they have so that patients can make an informed decision as to which pharmacies provide adequate staffing to suit their needs.

In addition, the larger issue that must be explored is the fees pharmacies are paying PBMs. The PBMs are ultimately putting patients at risk. Pharmacists need to be paid when they render a service rather than for dispensing medication.

Pharmacist Moms has reached out to CVS and other chain pharmacies on multiple occasions over the past year, simply asking them to provide a stool for all pregnant pharmacists, who often work 12-hour shifts (standing and without a break), and we have not yet received any response.*  Many other pharmacy chains do not provide a place for pregnant women to sit or for nursing women to breastfeed and have yet to respond to the needs of our 32,000+ women pharmacists.

In 2020, this is simply unacceptable.

*exception HyVee Pharmacy

By Suzanne Soliman

Dr. Suzanne Soliman earned her PharmD from the University of Illinois at Chicago in 2004. She then completed a residency in primary care with an emphasis on education at Midwestern University Chicago College of Pharmacy and a teaching fellowship at the University of Illinois at Chicago College of Medicine. Suzy worked as a clinical pharmacist, a medical science liaison and national field team educator prior to becoming an Assistant Dean of Academic Affairs at the University of Illinois at Chicago College of Pharmacy. She most recently was an Associate Dean at Touro College of Pharmacy New York and an independent pharmacy owner.

Suzy has 75 publications and has presented at numerous national meetings. She is a Rufus A. Lyman
award recipient which is granted for the best manuscript published in the American Journal of Pharmacy Education. Suzy has served as a medical expert on a number of pharmacy issues and has been a reviewer for Annals of Pharmacotherapy and Currents in Pharmacy Teaching and Learning. She has been quoted in “Crain”, “Chicago Business Magazine” and “Time Out Chicago”. Currently, she is the Chief Academic Officer for the Accreditation Council for Medical Affairs (ACMA). Her areas of interest are assessment and development of medical affairs professionals.

Suzy loves spending time with her husband and children, cooking, baking and eating!! She recently
started working out and is addicted to the “barre”. For years, she struggled between work/life balance and the support from the Pharmacist Moms Group has really helped her. Ultimately finding that balance is something she works on each day. She tries to live by one of her favorite quotes by Rumi: “Live life as if everything is rigged in your favor”